How Licensure Log handles your data.
Last updated August 5, 2026. This preview policy describes current product behavior and requires final legal review before production.
Information you provide
We store account and profile details, employers and projects, AXP entries and classifications, private notes, shareable summaries, goals, approved-hour snapshots, imports, reports, support requests, and product feedback. You choose what to enter and what report-safe material to export or share.
Information created by the service
We create authentication records, subscription and entitlement records, limited error logs, and PII-free product events such as onboarding completion, first entry, report export, checkout outcome, and feedback submission. Public pages use Vercel Analytics for page and conversion measurement.
How information is used
We use information to authenticate your account, provide daily recordkeeping and progress calculations, generate the reports you request, process imports, provide billing, respond to support and feedback, prevent abuse, diagnose errors, and improve the product.
Processors and service providers
Supabase provides authentication, database, and storage services. Vercel hosts the application and provides public analytics. Stripe processes annual Premium checkout, billing, and portal actions; Licensure Log stores billing identifiers and entitlement state, not full card numbers. OpenAI processes the limited content needed only when you invoke an AI-assisted import or optional report-talking-points feature. Google may process account information if you choose Google sign-in.
AI boundaries
AI output is optional, editable, and not an official classification or licensing decision. Candidate-owned report talking points use report-safe context; private entry notes are excluded. Review AI output before relying on or sharing it.
Support and feedback
Support and feedback are stored with a limited safe context such as the route and whether you were signed in. Lifecycle feedback is deduplicated. Contact consent is stored with feedback; the development queue does not reveal an email as a contact path when consent was not given. Do not paste private entry notes into support or feedback unless necessary.
Retention and your controls
We retain account data while the account is active and as needed for security, billing, dispute, and legal obligations. You can edit or delete ordinary records in the product, export report-safe data, cancel Premium in billing, opt out of in-app inactivity reminders, and request account or privacy help through Contact. Backups and security logs may take additional time to expire.
Security and sharing
Account data is protected by authentication, database grants, and row-level access controls. No online service can promise absolute security. We do not sell your experience record. We disclose information to service providers for the purposes above, when you direct us to share an export, or when law requires it.
NCARB boundary
Licensure Log is not affiliated with or endorsed by NCARB. My NCARB remains the official system of record for AXP submissions, approvals, and current policy decisions.
Privacy questions and requests
Use the Contact page or email support@licensurelog.com.