Privacy Policy
Last updated May 07, 2026
This Privacy Notice for Routinely Solutions LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit https://licensurelog.com/, use Licensure Log, or engage with us in other related ways, including marketing or events.
Licensure Log is a private online workspace that helps architecture licensure candidates track experience hours toward the NCARB Architectural Experience Program (AXP) requirement. Users log daily work entries categorized by AXP experience area and competency, monitor progress toward the 3,740-hour goal, organize supervisor submissions, and generate formatted reports for mentor review. The tool is intended for personal use only. Each account holds only that user's own data. It has no affiliation with NCARB or any licensing authority.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have questions or concerns, contact us at support@licensurelog.com.
Summary of Key Points
We process personal information depending on how you interact with the Services, the choices you make, and the product features you use.
We do not process sensitive personal information and do not collect information from third parties.
We process information to provide, improve, and administer the Services, communicate with you, prevent fraud, comply with law, and, where applicable, process information with your consent.
We may share information in specific situations and with service providers described below. We use organizational and technical safeguards, but no online system can be guaranteed to be 100% secure.
You may exercise privacy rights by submitting a data subject access request or contacting us.
1. What Information Do We Collect?
Personal information you disclose to us
In short: We collect personal information that you voluntarily provide to us when you register on the Services, express interest in our products and Services, participate in activities on the Services, or otherwise contact us.
The personal information we collect may include:
- Names
- Email addresses
- Job titles
- Passwords
- Contact preferences
- Contact or authentication data
- Billing addresses
- Debit and credit card numbers
- NCARB records and data
Sensitive information. We do not process sensitive information.
Social media login data. We may provide the option to register using existing social media account details. If you choose to register this way, we collect certain profile information from the social media provider as described in the social login section below.
Information automatically collected
In short: Some information, such as IP address, browser characteristics, and device characteristics, is collected automatically when you visit or use the Services.
We automatically collect certain device and usage information to maintain security, operate the Services, and support internal analytics and reporting. This may include IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Services, and other technical information.
- Log and usage data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use the Services.
- Device data. Information about the computer, phone, tablet, or other device used to access the Services.
- Location data. Information about your device location, which can be precise or imprecise depending on device settings.
Like many businesses, we collect information through cookies and similar technologies. Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
2. How Do We Process Your Information?
In short: We process your information to provide, improve, and administer the Services; communicate with you; support security and fraud prevention; comply with law; and, where applicable, for other purposes with your consent.
We process your personal information for reasons including:
- Facilitating account creation and authentication and otherwise managing accounts.
- Delivering and facilitating the Services you request.
- Responding to inquiries and offering support.
- Sending administrative information about products, services, terms, and policies.
- Fulfilling and managing orders, payments, returns, and exchanges made through the Services.
- Requesting feedback and contacting you about your use of the Services.
- Sending marketing and promotional communications in accordance with your preferences.
- Posting testimonials that may contain personal information.
- Evaluating and improving our Services, products, marketing, and your experience.
- Identifying usage trends and campaign effectiveness.
5. Do We Offer Artificial Intelligence-Based Products?
In short:We may offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies ("AI Products").
We provide AI Products through third-party service providers, including OpenAI. Your input, output, and personal information may be shared with and processed by these AI service providers to enable your use of AI Products. You must not use AI Products in any way that violates the terms or policies of any AI service provider.
Our AI Products may support AI document generation, image analysis, natural language processing, and AI automation.
Personal information processed using AI Products is handled in line with this Privacy Notice and our agreements with third parties.
7. How Long Do We Keep Your Information?
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.
No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process personal information, we will delete or anonymize it, or, if deletion or anonymization is not possible, securely store and isolate it from further processing until deletion is possible.
8. How Do We Keep Your Information Safe?
In short: We aim to protect personal information through organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from the Services is at your own risk, and you should access the Services only within a secure environment.
9. Do We Collect Information From Minors?
In short: We do not knowingly collect data from or market to children under 18 years of age.
By using the Services, you represent that you are at least 18 or that you are the parent or guardian of a minor and consent to the minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of data collected from children under 18, contact us at support@licensurelog.com.
10. What Are Your Privacy Rights?
In short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
If we rely on consent to process personal information, you have the right to withdraw consent at any time by contacting us. This will not affect the lawfulness of processing before withdrawal or processing based on lawful grounds other than consent.
You can unsubscribe from marketing and promotional communications at any time by using the unsubscribe link in our emails or contacting us. We may still send non-marketing service messages needed to administer your account or respond to service requests.
You can review or change account information by logging in to account settings. Upon a request to terminate your account, we will deactivate or delete your account and information from active databases, subject to information retained to prevent fraud, troubleshoot, assist investigations, enforce terms, or comply with legal requirements.
Most browsers accept cookies by default. You can usually set your browser to remove or reject cookies, though doing so may affect certain Services. Questions about privacy rights may be emailed to support@licensurelog.com.
11. Controls for Do-Not-Track Features
Most browsers and some mobile systems include a Do-Not-Track ("DNT") feature or setting that can signal a preference not to have online browsing activity monitored and collected. Because no uniform technology standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates a choice not to be tracked online. If a standard is adopted that we must follow in the future, we will inform you in a revised version of this Privacy Notice.
California law requires us to state how we respond to browser DNT signals. Because there is not currently an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
12. Do United States Residents Have Specific Privacy Rights?
In short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have rights to request access to and receive details about personal information we maintain, correct inaccuracies, obtain a copy, delete personal information, or withdraw consent. These rights may be limited in some circumstances by applicable law.
Categories of Personal Information We Collect
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, IP address, email address, and account name. | Yes |
| B. California Customer Records personal information | Name, contact information, education, employment, employment history, and financial information. | Yes |
| C. Protected classification characteristics | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data. | No |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information. | No |
| E. Biometric information | Fingerprints and voiceprints. | No |
| F. Internet or similar network activity | Browsing history, search history, online behavior, interest data, and interactions with websites, applications, systems, and advertisements. | No |
| G. Geolocation data | Device location. | No |
| H. Audio, electronic, sensory, or similar information | Images and audio, video, or call recordings created in connection with business activities. | No |
| I. Professional or employment-related information | Business contact details, job title, work history, and professional qualifications. | Yes |
| J. Education information | Student records and directory information. | No |
| K. Inferences drawn from collected personal information | Inferences used to create a profile or summary about preferences and characteristics. | No |
| L. Sensitive personal information | Sensitive personal information. | No |
We may also collect other personal information when you interact with us in person, online, by phone, or by mail in the context of customer support, surveys or contests, facilitating Services, and responding to inquiries. We use and retain Categories A, B, and I as long as the user has an account with us.
Your Rights
- Right to know whether or not we are processing your personal data.
- Right to access your personal data.
- Right to correct inaccuracies in your personal data.
- Right to request deletion of your personal data.
- Right to obtain a copy of the personal data you previously shared with us.
- Right to non-discrimination for exercising your rights.
- Right to opt out of processing for targeted advertising, sale or sharing of personal data, or profiling that produces legal or similarly significant effects.
Depending on where you live, you may also have rights to access categories of personal data being processed, obtain lists of categories or specific third parties to which data has been disclosed, review or correct profiling, limit use and disclosure of sensitive personal data, or opt out of sensitive data collection and personal data collected through voice or facial recognition features.
How to Exercise Your Rights
To exercise these rights, submit a data subject access request, email us at support@licensurelog.com, visit licensurelog.com/contact, or use the contact details below.
Under certain US state laws, you may designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof of valid authorization. We will verify your identity before processing a request and may request additional information if needed for verification or fraud prevention.
If we decline to take action regarding your request, you may appeal our decision by emailing support@licensurelog.com. If an appeal is denied, you may submit a complaint to your state attorney general.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits California residents to request information about categories of personal information disclosed to third parties for direct marketing purposes and the names and addresses of those third parties in the immediately preceding calendar year.
13. Do We Make Updates to This Notice?
In short: Yes. We will update this notice as necessary to stay compliant with relevant laws.
The updated version will be indicated by an updated revised date at the top of this Privacy Notice. If we make material changes, we may notify you by prominently posting a notice of changes or by sending a direct notification. We encourage you to review this Privacy Notice frequently.
14. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at support@licensurelog.com or contact us by post at:
Routinely Solutions LLCAddress available upon request
15. How Can You Review, Update, or Delete the Data We Collect From You?
Based on applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correction of inaccuracies, deletion of personal information, or withdrawal of consent to processing. These rights may be limited in some circumstances by applicable law.
To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
6. How Do We Handle Your Social Logins?
In short: If you choose to register or log in using a social media account, we may have access to certain information about you.
Our Services may let you register and log in using third-party social media account details. Where you choose to do this, we receive certain profile information from the provider, which may include your name, email address, friends list, profile picture, and other public information depending on the provider and your settings.
We use this information only for purposes described in this Privacy Notice or otherwise made clear to you. We do not control and are not responsible for other uses of your personal information by third-party social media providers.